BlackBerry

BlackBerry was the line of wireless devices built by Research In Motion (RIM) of Waterloo, Ontario, that turned mobile email into a business necessity. Beginning in 1999 with two-way paging devices and maturing into full smartphones in the early 2000s, BlackBerry’s signature feature was push email: messages arrived on the device automatically over the carrier network, rather than waiting for the user to poll a server. Combined with always-on connectivity and strong encryption routed through RIM’s own network infrastructure, this made BlackBerry the standard for corporate and government mobile communications.

The hardware was as distinctive as the service. BlackBerry devices were defined by a physical QWERTY keyboard, often a thumb-operated layout under the screen, and a trackwheel and later a trackpad for navigation. This tactile typing experience, prized by heavy email users, became the brand’s identity and the reason many enterprise users resisted touch-only phones for years. BlackBerry Messenger (BBM), a free PIN-based instant messaging service that ran over BlackBerry’s data network, added a social layer that built strong loyalty among users.

BlackBerry was also an application platform. Applications were written in Java and targeted the BlackBerry runtime using the BlackBerry Java Development Environment (JDE), RIM’s standalone IDE for building, debugging, and testing applications against a device simulator. The Internet Archive preserves the JDE installers across versions 4.0 through 7.1, and RIM’s developer program documentation described how third parties could build and distribute software for the platform. The runtime extended the Java ME profiles with RIM-specific APIs for the BlackBerry user interface, the radio, and push delivery.

At its peak in the late 2000s BlackBerry was the leading smartphone platform in North American business, and the device became shorthand for the always-connected executive. Its tightly integrated combination of secure messaging, efficient data use, and a beloved keyboard was difficult for early rivals to match.

The arrival of the iPhone in 2007 and Android shortly after reframed the smartphone around a large touchscreen and a consumer app store, and BlackBerry’s keyboard-and-email advantage eroded quickly. RIM (later renamed BlackBerry Limited) attempted touch devices and a new operating system, but never recovered its lead, and eventually exited handset manufacturing. BlackBerry nonetheless remains a landmark: the platform that proved there was an enormous market for a connected, application-capable smartphone, and that did so years before the touchscreen era.